Torfaen Citizen's Advice Bureau

Published: 25 May 2021

We also have social media channels also such as Facebook, Twitter and Instagram that you can access as well as our Citizens Advice website information page
What areas do you cover: We as an organisation cover Pontypool, Blaenavon and Cwmbran areas, however we can assist and signpost also to your local office should you require that option.

 Our telephone advice line covers all of WALES.


What services do you offer: We are a confidential, free and impartial service. We offer a variety of advice and services to all clients. These include benefit help, debt, housing, employment and we also have a dedicated consumer team. We also encourage people to join us as volunteers to help us in assisting others in future decision making and also helping with maximising income. At present we are not offering face to face appointments within the office however we have many other options to help clients which include telephone advice, video advice, web chat and messages via our social media channels. All are confidential at all times.
What differences are you making in the community: Here at Citizens Advice Torfaen we offer solutions and advice for others. These can include helping with the loss of paid employment, financial difficulties, applying for benefits. As well as building clients confidence and ability to gain independ